Terms and Conditions

Terms And Conditions:

  • PRICES – All prices quoted are subject to availability and may change. Prices that are quoted do not include tax or gratuity.

    Norm’s Transportation’s tour pricing is for the group, not per person. All prices are based off of Charlottesville being the starting/ending location. An extra charge for locations outside the general Charlottesville area may be applied.

    AVAILABILITY – The travel products and services sold through this site are subject to availability. Reservation is confirmed when you receive an email from Norm with “confirmed” as your status.


  • - Cancellation between a week and 72 hours prior to departure date: 50% of the total amount.
  • - Cancellation less than 72 hours prior to departure: 100% of the total cost for tour
  • - Airport/transfer services are non-refundable unless due to severe weather/flight cancellation on airlines’ behalf.
  • FOOD AND DRINK – Norm’s Transportation wants your tour to be the best that it can be! We will allow food and drink to be consumed in our vehicles, within reason. A picnic would be better enjoyed at your destination, wouldn’t it? Vehicles are cleaned thoroughly after each tour, but we hope our passengers are respectful.

    INCLEMENT WEATHER – In the event of inclement weather and hazardous driving conditions (snow/ice), trips will be billed for the full amount plus half.

    OTHER FEES – Clients that become sick within vehicles will be charged a $300 dollar clean-up fee. Additionally, an extra clean up/detail fee MAY be accessed for vehicles that become excessively soiled or left in a state of disarray due to client’s negligence. These charges are to facilitate proper cleaning of the vehicle.

    Norm’s Transportation reserves the right to terminate any tour due to safety reasons or a violation of laws on the part of the passenger(s).